Frequently Asked Questions

Got questions? We’ve got answers.

And if you don’t find what you’re looking for in the list below, feel free to reach out to us via text message or email!

How does it work?

Simple. You share your story through our 3-minute form. We write the lyrics (you approve them first). We produce the song in studio quality and deliver it to your inbox within 72 hours. If you don't love it, we rewrite it — or refund you completely.

What if I don't love my song?

We offer unlimited rewrites until it's exactly what you wanted. If you're still not happy, you get a full refund — no questions asked. That's our Love-It Guarantee.

Is the quality really professional?

Yes. Every song is produced with studio-quality standards: professional melodies, expressive vocals, and polished production. Our songs play beautifully on Spotify, Apple Music, or any streaming platform. Scroll up to listen to samples — yours will be at this level.

How fast can I get my song?

Standard delivery is 72 hours. Need it faster? Choose our 24-hour express option on the form below.

Will revisions extend the turnaround time?

Revisions are usually completed within 24 hours. If you have an important deadline, mention it in your order and we’ll do our best to meet your timeline.

How should I fill out the form?

Tell the story as if you’re talking to a friend: Who is this person? What’s your relationship? What are some meaningful shared memories? What makes them special or unique? Is there a specific occasion? Any nicknames, inside jokes, or personality traits? No need to write perfectly—just be yourself!

Can I choose the music style?

Absolutely. Pop, ballad, country, R&B, rock, Latin, hip-hop, or any genre you imagine — we craft the song in the style you choose.

What exactly do I receive?

Your full custom song in high-quality MP3 format, plus all included bonuses (unlimited rewrites, full commercial rights, and printable lyrics sheet). Delivered straight to your email inbox.

Can I request a specific phrase or message in the song?

Absolutely (as an add-on)! If there’s a specific line you really want included (a declaration, an inside joke, an important message), let us know and we’ll naturally incorporate it into the song.

How long will the song be?

The standard length is 2–3 minutes (2 verses). You can choose to extend your song with 3 or 4 verses to include even more stories and memories (available as an add-on).

Will my order remain confidential?

Absolutely. Your information and your song content are kept strictly confidential. We never share your data or your song with anyone without your explicit consent.

What format will I receive the song in?

You’ll receive your song as a studio-quality MP3, ready to play on your smartphone, computer, in your car, or any audio device. You’ll also receive the lyrics as a printable PDF. With the Streaming Package, your song will also be available on Spotify, Deezer, Apple Music, and more.

Can I share or distribute the song?

Yes—your song is 100% yours! You receive full rights with your order. You can share it with anyone, play it at events, post it on social media—do whatever you like with it. It’s your song.

What happens after I place my order?

1) You’ll receive an order confirmation email right away.

2) We start writing your song, and you’ll receive the lyrics for approval within 24 hours.

3) Once you approve the lyrics, we’ll begin producing your song.

4) Within a maximum of 72 hours, you’ll receive your personalized song. Unlimited revisions included.

What if I want to make changes after receiving the song?

It’s simple! Just reply to the delivery email and clearly explain what you’d like to change (lyrics, musical style, tone, tempo, etc.). We’ll make the updates and send you a new version within 24–48 hours.

Is payment secure?

Yes, 100%. All payments are processed through bank-grade SSL encryption and PCI-DSS compliance. We accept Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Klarna (pay in 4), and more.

Can I talk to someone before ordering?

Of course! Our team is available 7/7 by email at contact@mysingift.com or by text message : +1 (862) 232 9148. We usually respond within a few hours. Don’t hesitate to reach out with any questions, we’re here to help!